Jim Rodriguez Mobile: 210.623.0296 | designconsult_840@hotmail.com San Antonio, Texas 78221

 

Occupational Summary:

To apply my seasoned skills of corporate operations management, technology design engineering and construction management that span over eighteen years in Financial IT/Telecom/VoIP & Data Center operations.  Utilizing my proficiency applying PMI PMBOK guidelines for financial enterprise software development: vendor management with eight years of SDLC integration/cloud data migration & QA--domestic and global.  Additionally, IT BICSI RCDD infrastructure design standards expertise, AIA Construction Management, mergers/acquisitions, SOWs, VMware Cloud Integrations, VoIP migrations, Data Center – design-build/migrations & configuration, IT sales, technical consulting services, billing/resource/cost/risk analysis, implementation of Healthcare MIS and technology construction administration that reaches full life cycle milestones on budget, on time.  Imparting--a unique and professional style of superior client liaison and leadership. 

Personal Data:

Ø       Bi-lingual, fluent in Spanish

Ø       Gravitates towards projects that have a high degree of complexity--with short timelines for completion

Ø       Seeks accountability, a diplomatic self-starter with a thirst for success and bottom-line results oriented

Ø       Excellent: communicator, catalyst for change & diplomatic client-facing acumen

Ø       An insatiable work ethic, providing global cross-functional expert facilitation skills

 

SDLC - Software Development, Software Testing & Production Deployments	Experience
Life Cycle SDLC Methodologies & Quality Assurance: SOW, RFP, SLA & RFI Technical Writing Specifications, vendor oversight within Workflow Processes/Releases in a SOX Production environment, corporate enterprise clientele: Montefiore Medical Center, Metlife, Cablevision, Citibank & Accenture Federal Programs	8yrs
Internet Service Provider Platforms: Ecommerce, Web 2.0 Development: Java, .Net, Microsoft RMS & Apache	8yrs
Multi-tiered Systems & Database Development: Oracle BRM, eVapt,  Informatica, E-scripts, Access, SQL, SAP, Weblogic, Clinical Looking Glass, PACS, Oracle, eCommerce, Cisco Jabber 10.5, Vitria BPMS in SOA & Desktop Virtualization VDI & VMware	6yrs
Financial Insurance Automation implementation: Medicare/Medicaid – Foundation14, Sun GL, Oracle 10G Functional Requirements & GAAP Analysis	4yrs
Banking Credit Card Technology Testing/Development, Medicare/Medicaid E-cripts/Foundation14, AFEWS Fraud Security QA testing/deployment, ‘Live’ Production environment deployments with AD/DBA on & off shore cross-functional-development teams, in a matrix PMO environments, including VPN/Firewall access, SSL, Citrix tiered portal environments, managed updates/patches & fixes – Platforms: SOA, SaaS, Unix & Linux, Social Media informatics	4yrs
SDLC Project Management: Global QA System/Software Testing UAT Management – ‘Agile & Waterfall’ methodologies, Migrations/Validations, HP Quality Center, JAD Sessions, JIRA, Server Configuration Teams & Hosting	8yrs

 

Professional Experience:

IT Project Manager – Administrative Office of the U.S. Courts San Antonio, Texas (10/2015 – Current) W2

contractor for the VMware Monitoring & Operations Branch – Cloud Technology Hosting Services Division, managing data center VMware

cloud migrations, Hitachi storage allocation, support, implementing enterprise patches/fixes.  Leading, engineering teams in Texas and

Washington D.C supporting Division Chief level management.

·               Creating project scope and defining the technical documentation for all cloud migrations.

·               Managing data migrations of court client Mission Critical throughout the country.

·               Manages the day to day activities of the project including cost, schedule, issues, risks, and quality management, ensuring the appropriate level of communications and stakeholder coordination.

·               Develop and maintains Service Level Agreements (SLAs), Operation Level Agreements (OLAs), documentation for operational systems.

·               Develop and maintains the project management plan, work breakdown structure, project schedule, communication plans & supporting plans.

·               Identifies risks and work with Division or Branch management to implement corrective actions and risk mitigation plans as required.

·               VSphere, VCenter & VRealise new court virtualization hosting environment integrations.

·               ITIL IT Service Management standardization processes using HEAT SM application tools.

·               Integrating, upgrading & cleanup of Zabbix enterprise network monitoring/reporting software.

·               Managing new HP G9 server blade migrations & decommissioning legacy servers/licenses.

·               Outage & Incident reporting to government clients and upper management hosting groups.

·               Government PMO & SharePoint artifact updating: MS project plans, Visio outlines, PowerPoint &  project meeting reports.

·               Directed, multi-level resource allocation for enterprise project implementations & Production ‘Go Lives’.

·               Managing shared services between two geographically dispersed Data Centers in San Francisco & Virginia.

 

 

Data Migration Project Manager –  Accion Labs Technologies @ Rackspace San Antonio, Texas (6/2015 – 10/2015) Short term W2

contract, to manage a cloud based data migration from Rackspace UK cloud to the U.S. Rackspace enterprise cloud.  Directing:

·               Initiated the project Scope and defining the Technical Approach for the migration

·               Data migration of customer financials & credit card ‘Read Only’ data from eVapt to Oracle BRM Db.

·               Document the detailed business requirements.

·               Created MS Project Plan WBS, provided input on Visio & Powerpoint – High Level Migrations presentations to stakeholders

·               Perform fit gap analysis and work with business users and business analysts from Rackspace to define the data migration transformation rules.

·               Perform data migration design by defining entity mapping from eVapt to Oracle BRM.

·               Collaborated with RS DBA/Operations team in setting up development environments.

·               Managed daily SCRUM progress meetings with on-shore & off-shore software teams in India.

·               Mitigated project risks and issues to resolution on all deliverables.

·               Work with the Rackspace analysts and refine the data migration transformation rules by performing comparative analysis.

·               Assisted the EBI Operations team in the deployment activities and migration execution for dress rehearsal and Go-Live.

·               Coordinated deployment documentation and scripts to enable deployment with SMEs.

·               Assisted in formulating Cut-over strategy for migration & post migration support.

 

Technical Project Manager –  Dimension Data North America San Antonio/Austin, Texas (7/2014 – 1/2015) Direct project management

over a large scale enterprise deployment of Cisco CUCM v10.5 VoIP and Jabber technology for the Texas Department of

Transportation/NTT Data, Inc. in Austin, Texas—leading:

·               Site migration management of over 330 statewide district, area and maintenance offices with more than 8000+ end users.

·               Central reporting to CIO/state C-level stakeholders, executing deployment migration controls and monitoring.

·               Cisco Jabber application development DNS customization for the Texas Department of Transportation Tele Workforce Division.

·               Managing, Cisco networking appliance staging collaboration-configuration-& implementation field teams on statewide enterprise voice cutovers.

·               Schedule monitoring/control, extensive Communication/Partnering with vendors, SOW adherence & resource allocation.

·               Technical Proposals, Test Plan & Change Order generation, Project Cost: Estimation/Variance & Metrics.

·               Business Process integration across multiple matrix organizations & IT service departments.

·               Facilitated commitments for technical initiatives and recommendations within the PMO.

·               Ability to manage frequent change within a complex and geographically diverse business environment.

·               Direct management of Scope/Issues & Risks; archiving artifact documentation on multiple Sharepoint repositories.

 

IT Project Assistant & Technology Consultant –  AmeriCorps Operation Homefront San Antonio/Nationwide (1/2014 – Current

Volunteer) AmeriCorps is a federal program that provides opportunities for Americans to make an intensive commitment to service.

AmeriCorps members serve through nonprofits, public agencies, and faith-based and other community organizations. Operation Homefront,

assists military veterans and is affiliated with the Wounded Warrior Project in San Antonio. Services: I provide part time support for

multiple project managers in parallel, regionally, with online technology, employment and education trending research. This research is part

of a multi-state 'Career Action Plan Project'.

 

SDLC Project Manager – Accenture San Antonio, TX (7/2013 – 1/2014) Consultant contract, Project Management leadership of

Enterprise software development initiatives domestically.  Oversight of: IT Engineering, Database Administrators, Developers, Business

Analysts & Business Systems Analysts toward a legacy migration from Anchor to Foundation14.Implementing, Express-scripts software

SDLC modules/codes for Medicare D program formulary automation transactions & enterprise migration upgrades throughout the network

for Medicare & Medicaid benefits payment processing.  Providing, compliance for federally mandated processes and SOW guidelines

with Government Programs stakeholder project dashboard status reporting and EPMO governance of over sixteen separate integration

projects.

 

SOW Analyst & Project Manager – Pivot/Sigma Technology Solutions, Inc. San Antonio, TX (1/2013 – 7/2013) Six month contract

position creating Statement of Work proposals for the Professional Services Division of Sigma:

·               Implementing various new Technologies.

·               Application Infrastructure Solutions/Desktop, Mobile Computing Collaboration Solutions/Cisco VoIP Solutions/Integrated Data Centers.

·               Solutions Managed Services & IT Operations for: Public, Private and Hybrid Cloud Integrations. Main areas of collaborative Management in: Cloud Architecture, Networking, Data Center Consolidation, Storage & Cloud Virtualization – CloudSource Sungard AS. Corporate operational expertise SME allocation, project LOE estimates & risk assessments.

·               SOW creation/sign-off and implementation coordination; applications used: Salesforce, Clarizen, Sharepoint, deployment of: Citrix, NetApp, CloudSource powered by Rackspace, VMware, Solarwinds & Symantec.

·               Corporate Partners – Cisco, HP, IBM, Microsoft, Oracle, Linux, Hitachi Data Systems, F5, Quantum & RES Software.

·               Direct, reporting to the PMO office for Project Management.

 

Software QA Analyst – Citibank San Antonio, TX, Mexico, Latin America (5/2012 – 1/2013) Global Consumer Technology | Retail

Credit Cards – Banamex | Bi-lingual, 8 month consultant contract, conducting: Data Analysis, QA Script SDLC Development & Testing for

a major global enterprise project scheduled for deployment in February 2013:

·               Online Banking platform migration from a legacy system--to a web based financial ACH transaction software upgrade.

·               Required – Functional Specification Analysis.  UAT Business Process Flow Parameter Testing, Test Case Development, Agile methodology- sprints /peer reviews, SME coordination/language translation.

·               Executive Stakeholder Reporting.

·               Testing Tools: ECS+, HP Quality Center 10.0, AFEWS 2.0, Sharepoint, Eclipse-GUI via IBM Websphere host Application Server v.8 Unix Script Routing Banking Parameter Credit Flows for the Banco de Mexico’s over seven million transactional Account holders. 

 

Data Center Field Engineer - Sullivan & Cogliano, San Antonio, Texas; Boston, MA, (3/2012 – 6/2012) Three month contract, Data

Center Migration in coordination with TDS we relocated:

·               Cisco, HP, Sun hardware, BICSI cabling. Client: Capitol Group Financial | Per Diem W2 contract

·               Team Lead management of 10 technicians & movers for the migration of 300 Servers

·               Wire management equipment, Db labeling nomenclature, server/storage disconnects, rack/stacks to new data center in an alternate facility in Schertz, Texas.

 

VOIP & IT Field Engineer – Orange Business Services International – San Antonio, Texas (2/2012): Oversight of WAN, LAN,

Avaya VoIP software upgrade, Client - MasterCard International | Per Diem Consultant 1099 contract services:

·               Onsite support for remotely located Avaya Engineers & MasterCard IT staff with an Avaya Aura ACM-5.2.1 VoIP/ACD enterprise upgrade in San Antonio.

·               Conducted, Avaya S8300 PBX Server Connections, Configuration, Hardware swap, Troubleshooting, impact assessments, LSP Server Failover Testing, ICC Testing on a phone system project of multi-site upgrades over a weekend & managing client expectations.

 

Technical Support Manager – AT&T – San Antonio, Texas Since (6/2010 – 12/2011) Full-time position handling chronic dispatches in

Telecommunications & IT Services for the 3^rd level Chronic Dispatch Division of the U-verse technical installation & critical engineering resolution team, within the regional Genesys Contact Center in San Antonio—managing a nationwide footprint. SIP Trunks, IPTV, VoIP, Telecom, Broadband, WLAN & Alcatel 7550/7330 switch network expertise, as well as project management oversight of field engineers.

 

Telecom Audit Project Manager – Avema Corporation - San Antonio, Texas (9/2009 – 6/2010) Telecom Analyst consultancy 100% remote--for the Royal Bank of Canada providing telecom project audits and project management related to:

·               Billing, procurement and voice/data circuit configurations.

·               Additional responsibilities include: reviewing current RBC accounts assigned in the United States, compiling telecom services inventory, analysis and investigation of telecom usage charges on invoices from voice/data service providers such as Verizon or AT&T--identifying billing errors; circuit contract re-negotiations as well as decommissioning verification.

·               Collaborated with RBC management divisions in telecom, IT & Finance, that provided technical analysis to RBC on networking aspects of the organization and improved internet connection plan cost savings.

 

Global Technology Project Manager - Deutsche Bank Jersey City, New Jersey (1/2009 – 4/2009) Consultant Contract – technical/managerial support for Enterprise Voice Service Operations & Information Technology.

·               Central responsibilities: to direct global VoIP Call Center & Network Infrastructure implementation in Latin America.  Project included a new 1200 user Nortel CS1000E VoIP v5.0 rollout to replace legacy Siemens HICOM 300 PBX.

·               Oversee the installation of new VoIP Trading Turrets utilizing IPC & Cybertech VoIP recording technology in a bi-lingual Spanish environment—in addition to: technical documentation & SOW, WAN/LAN integration & system testing, E1circuit provisioning coordination, Data Center rack & stacks, Call Center/ACD Configuration Management of IP assignments.

·               Testing/VoIP Q.SIG integrations, fail backs, procurement tracking, process methodology QA & the Master MS Project Plan with direct reporting to all stakeholders and Deutsche Bank senior management in Buenos Aires, South America.

 

Global IT Services Project Manager - AIG Manhattan, New York (7/2008 – 1/2009): Consultant Contract.  Core responsibilities – managing medium to large scale IT projects from concept through the construction lifecycle process in a matrix PMO environment:

·               Developing high-level SOWs for all—facilities, network design & connectivity of: voice/data on MPLS cloud supported by a Next Generation Network, developing CAD construction drawing requirements with architects for all IT related infrastructure pertaining to AIG Realty standards, issuing RFP-RFI-RFQs, construction documents, technical specifications, budgets, MS project plans for implementation.

·               Directing--all IT implementations involving: WAN/LAN Integration, System Testing, Resource leveling, Procurement/tracking, UAT, Avaya VoIP/ACD/Genesys implementations, Desktop Imaging for 800+ client rollouts, Cisco network equipment, UPS, NEC, cabling-racks-fiber, MDF/IDF layouts, Security, AV Services for IP based Crestron/Tandberg/Extron, AIPHONE AX & Polycom devices, HVAC/electrical design in corporate offices or LEED Green – mainframe Data Centers.  Process Tracking Applications: Remedy, Mercury ITG, Ariba, Gold & Master MS Project Reporting.

·               Cross-functional management of vendor teams such as: Verizon, AT&T & Jones Lang LaSalle.  AIG stakeholder projects are derived from legal staff counsel and insurance investment entities which involved direct reporting to the VP of Global Services.     

 

 

 

 

SDLC Project Manager - Cablevision Systems Corporation Bethpage, New York (11/2007 – 5/2008): Contract Consultant thru BICITIS staffing for the division of IT Infrastructure: Network Management - Applications Development & Assurance.  The Network Management division secures the entire SDLC multi-tiered system development process for new web based product application pushes into – DEV, QA, UAT & PROD environments within SOX guidelines for COTS, .NET, CATV, IPTEL VoIP/ACD, VOD & Optimum Online Transaction Services.

Ø       Major leadership role included but was not limited to; leading major IT project implementations with particular focus on the delivery of solutions within new product & revenue deployments using: Application Design Architecture, Functional Requirements.

Ø       SDLC ‘Waterfall & Agile’ Methodologies, Clarity Resource Management, System Testing-Burn Rates, Shake-outs & Validation, Project Planning, Project Administration, Budget & MS Project Reporting Analysis of Business Process Flow methodologies:

O Managed, the master project plan schedule/activities of cross-functional teams/workgroups as assigned for projects and initiatives.
O Worked closely with corporate business sponsors & strategic planning to maintain up-do-date knowledge of strategic business needs and direction.  Provided--product/release management, analysis and collaboration with application engineers to create RFP technical documentation. Team leader in deploying: J2EE, BRM- ETL Tools, BEA WebLogic-Oracle application builds into a mission critical Production environment.
O Managed business & technology risks associated with projects--adhering to extensive regulatory guidelines formed by a Cablevision Production Review Board committee which requires post-deployment adherence to Sarbanes-Oxley documentation.
O Coordinated technology and implementation plans with other divisions and project areas, directly reporting to Executive Management: SVP, VP & Director levels.  Providing--superior service to all stakeholders and end users of Cablevision.
 

Senior Technical Project Manager - Future Tech Enterprise, Inc. Holbrook, New York (5/2007 – 11/2007): Contract - Core responsibilities are to design, manage and implement unique next generation Data Centers for federal clients.  Future Tech provides a proprietary infrastructure product for Mission Critical Environments called the iFortress Modular iBunker®.  The iFortress is completely modular, green efficient, bomb-resistant, fire-proof, flood-proof, protected from EMI/EMF radiation and hermetically sealed to acrid gases.  Data Center projects under my leadership were managed for high threat or mission critical financial environments.  Additional tasks involved:

Ø       Coordinating the day-to-day operation/installation/audits of any new systems in all infrastructure locations subsequent to production, functional service areas, including infrastructure and hardware platform management.  Technical Documentation: RFP, SOW for NAS Data Storage, Construction Drawings, Engineering Assessments & Proposals for Physical Security Systes & NOC facilities.

Ø       Enterprise Intrusion Detection Systems, Security System designs, product management, estimating, budgets, MS Project Plan, expert-client-facing-skills, contractor negotiation, Change Management, NIST Planning & Federal Bid Contract Administration.

Ø       Future Tech is one of Long Island’s premier VARs and has achieved Cisco Channel Customer Satisfaction Excellence.  Cisco Call Manager ACD, Unity implementations.  The following are managerial highlights included in my services:

 

·               Data Center: Security, Storage, Power, Cooling; Computational Fluid Dynamics w/3D modeling & AutoCAD, Racks, Cabling, UPS/PDU, Configuration Management/Policies, Data Collocation Hosting, Data Recovery/Disaster Recovery Planning, TCO/Life Cycle Mitigation, NEC, Server Hardware Maintenance, Construction Administration & PMO Project Management.

·               Research Projects: Alternative technologies to implement Hydrogen Powered Backup Generators, Fuel Cell Power at the 15-30kw server level, Solar Power and Reusable Energy platforms in a mobile ‘Data Center On-demand’ business continuity model for the National Weather Service.  Outlining the integration process & Change Management guidelines for these new ventures.

·               Future Tech iFortress Clients: United States Marine Corps, Coast Credit Union Bank, CA, Umpqua Bank, OR, Northrop Grumman & the National Weather Service.

 

SDLC Project Manager (Corporate Systems Engineering) - MetLife, Inc. Long Island City, New York (1/2007 – 5/2007): Contract - MetLife is the largest life insurer in the United States, with a combined financial portfolio of approximately $325 billion.  Key direction is to broker with various divisions in the MetLife/International IT client community for oversight of enterprise: SDLC rollouts, SAN Storage Migrations, System Testing and Software Upgrades. The project management framework that I lead evolves through a specific Change Management Process within Corporate Systems Engineering & Shared Services.  Project Management & Quality Assurance Reporting at the Director level include the following to establish a controlled financial operational process:

 

· Data Center Platform: IBM, SAN Storage EMC DMX-1000s – Enterprise IT Infrastructure: 45,000 desktops and 6,000 servers.

· U.S. Data Center/FFI Environments: QA, UAT, DEV, PROD & DR – International Data Centers: Singapore, Mexico, Beijing & Japan. 

· Server Application Environments: Citrix Presentation Farm, Microsoft SQL 2003 Database Cluster, Web Servers, SFTP Server, SunSystems, Unix; Visual Basic 6, IIS, Oracle 10G; PeopleSoft, Arriba, DB2, Sybase, Informix, Apache Web, Vision Client, GI 5.01, JD Edwards, J2EE, GAAP Interface & Maestro, IBM Tivoli Job Scheduler & Java; controlling the master MS Project Plan.

· Communication Transport/Protocol: MPLS, VPN Lease Line User Facing IPs – TCP, SOAP in SOX process

· Managed Enterprise Requests Domestic/International: Application ‘Go Lives’, RFCs for – Firewall Port Configurations, SSL Patch Upgrades, Scripts, Fixes, Password Changes, Permission Clean Ups, Unused DB Removals, IP Address Configurations, DR Back Ups-Fail Overs-Fail Backs, Log File Access, FTP/SFTP Ports, Install Procedures.  User Testing Validation, Remedy Tickets, General Ledger Financial Data Flows, Reporting Gap Analysis, Waterfall/QA Testing Burn Rates/Shake-outs & Quarterly Scheduled Freezes.

· PMO Matrix Environment: providing mission critical supervision between high-level cross-functional teams, Application Developers, Engineers & Database Administrators, strategic operational planning in order to: facilitate requirements, coordinate schedules & dependencies, contingency planning as well as cost/risk mitigation strategies that ensure project life cycle completion.  Ensuring--overall Data Center Run Book policy.            

 

Project Manager (Management Information Systems) – Emerging Health Information Technology Yonkers, New York (5/2005 - 1/2007): EHIT is a subsidiary of the Montefiore Medical Group.  Montefiore has over 12,000 employees and is the second largest healthcare provider in New York. PMO Managerial, responsibilities include: technology design/infrastructure in a multi-campus medical environment for construction of hospitals and remote site medical facilities in the Bronx & Westchester.

Ø       Integration of Voice/ACD & Network architectures involving: collaborative technology analysis, Procurement/Audits, SW product management, budgets, the provisioning of telecom HiCap circuits from Verizon, DWDM, Free Space Optics, telecom channel mitigation, ordering/implementing Nortel network & PBX/VoIP equipment for medical group building renovation/relocation or new hospital construction.

Ø       Assisting in design of MDF/IDF room layouts, A/V, NEC, BICSI, infrastructure connectivity for various vendor/architect services in coordination with Mission Critical ‘go live’ Data Center cutovers with medical staffing & medical system turnovers that ensure environmental oversight & quality control within HIPAA & PMI guidelines.

Ø       Network Software applications implementation: ‘Waterfall’ rollouts of: PACs, G3, GE Cosmos, IDX Care-cast, Care-link, SAP & Varian Nuclear Magnetic Resonance systems.  Core Project Management skills:

 

♦ Identify and assess business requirements/gaps by facilitating meetings and interviews with process owners. Documenting: business requirements using requirements matrix, gaps & impacts assessment matrix. Construct current & ideal state process maps, with AIA construction methodologies.

♦ Gather and present data effectively. Prepare documentation, Business Process Flows in MSPowerpoint charts, and spreadsheets to depict status, scenarios & tradeoffs—while managing the Master Clarity Project Plan.

♦ Bringing: structure, consistency and organization to multi-faceted IT projects—especially Data Center migrations.

♦ Coordinate and track initiatives with technology and business organizations.

♦ Managing, the project budget which includes--validating estimates, cost variance tracking & managing project resources effectively.

♦ Manage large-scale network & office merger deployments, guiding clients & multiple service vendors. 

♦ Contribute a business or process perspective during design reviews: SDLC, VoIP/ACD & IT RCDD standards Infrastructure.

♦ Serve as expert in relevant training, process, medical software development systems testing & communication deliverables.

♦ Support applicable change management processes using PMBOK methodologies.

♦ Provide weekly updates to stakeholders & monthly updates to VP level management.

♦ Help establish and maintain project repositories and document artifacts.

♦ Support knowledge sharing across project teams with a strong emphasis on communication at all levels.

♦ Manage day-to-day individual workload with the capacity to embrace change & quickly adapt to new situations, changes in direction & altering priorities.

♦ Maintain effective relationships with medical sponsors, stakeholders, vendors, and key partners.

♦ Expert cross-functional collaboration, influence & charismatic team leadership skills .

 

Project Manager & Technology Consultant – ICAS Corporation Long Island City, New York (7/2004 – 1/2005): 1099 Independent Contract assignment technical construction project:

·               Managed a combined--Lehman Brothers & A.I.G. Data Center - OS/390 Mainframe Data Center 100,000 sqft facility build-out in Livingston, New Jersey.  Responsibilities included: construction management for all Local 164 union low voltage sub-contractors.

·               Directed the enterprise installations/construction of more than: 168 Cisco 6509 switches, 300 network/server cabinets, Shark SAN Storage, DMX Fiber cabinets, Carrier Services WLAN, Cisco VoIP.

·               Data Center Cable Plant - 3.6 million feet of copper/fiber backbone cabling for (4) MDFs & (6) IDFs.

·               Deployed Cisco Call Manager/Unity system.

·               Construction Contract Administration, SOWs: pricing take-offs, RFI submittals, inventory forecasting, billing/materials, telecom procurement.

·               Building Environmental s - Emerson CRACs, NEC power & labeling schedules, while securing benchmark cutover completions for Lehman Brothers Financial as a liaison with Constantin Walsh-Lowe and Structure Tone Technologies to substantial completion.

·               Managed--the Master Project Plan delivery.  The overall project cost including all trades was approximately $20 million.     

 

Project Manager & Technology Consultant – Open Systems Technologies, LLC Clifton Park, New York (2/2004 – 7/2004): Independent Contract: OST is a Microsoft, Cisco, IBM, Alcatel and 3COM certified engineering partner and reseller.  Approximately 70% of the company has a network engineering background.  OST provided multi-level services from Educational Technology Planning to the full range of Advance Network Engineering Services.

·               My core responsibilities are as a Client Liaison and to design and develop technology construction infrastructures in AutoCAD 2000i or Visio with engineering specifications for various enterprise network platforms involving: power/cooling/space requirements.

·               Designed, fiber backbones for WAN & LAN MDF/IDF projects utilizing 10 Gigabit Ethernet switched networks with Data & Call Centers, VoIP Cisco Call Manager/ACD & Unity, Audio/Video Multimedia, SMART Boards, CCTV Security, Wireless Networking, Intercom Systems and PBX phone systems.

·               Beyond the design and bidding phase, my management skills required that I coordinate the entire installation process with various architects & contractors, budgets, contract negotiations/bid submittals , technical documentation and construction management phasing to substantial completion.  Manage clients in the greater New York and New Jersey areas.  

 

Regional Project Manager & Technology Engineer – Thomas Communications & Technologies Farmingdale, New York (11/1999 – 1/2004): My full time professional services embodied a three-tier process of engineering design and project management of Computer Network Technologies & Infrastructures, all within three divisions of The Thomas Group: Thomas Associates Architects & Engineers, Thomas Construction Management Services, a subsidiary of the Tetra Tech Corporation: coordination with architects/engineers, providing telecommunications design and project management services.  Core responsibilities included, but were not limited to engineering designs for Long Range Planning for Capital Projects, Procurements/audits, NIST or Federal E Rate funding application processes to; Universities, Public Schools K-12, Public Libraries, in addition to Public and Private Commercial firms:

 

•  Universal Technology Designs: WAN & LANs, Wireless Network Topologies, PBX Phone Systems, VoIP/ACD Telephony, ATM/SONET/Fast Gigabit Ethernet platforms, Local Provisioning Service liaison with Cisco, Nortel Networks—Systems Testing, Verizon, Cablevision/Lightpath, Comcast & Key Span Energy.  Aerial & Dark Fiber, NEC, Telecommunication Rooms, Backbone Fiber/MUXs, Video-On-Demand Broadcast Systems, Audio/Video Multimedia, Remote WAN CCTV Security Systems, Building Automation Control Systems, IP Centrex, Cisco Network Equipment.  Managed, master MS Project Plan.

• Special Design Services: Technology Migration of Public Libraries which included consultation/design of client specific network topologies/specifications that merges library automation software DBMS systems such as: Dynix, SIRSI, and Innovative, into correlating RFID Technology – Tech Logic, SMART Card Technology and Digital Archiving Systems on Unix or Microsoft platforms.  Took the initiative to develop and market business into the library technology science.

•  AutoCAD 2000/Project Specifications & Construction Administration: As the regional technology engineer for New York and New Jersey, core responsibilities required that I engineer and direct CAD designs, specify all project requirements for technology installation guidelines, manufacturers, performance statistics, building codes, BICSI Standards, cabling & pathways, telecom room operations to project closeout of Substantial Completion.   My services embodied a broad scope of project management, from first stage feasibility studies or audits, contract negotiations, construction documents, technical documentation, multi-million dollar bid openings and multiple contractor discipline management throughout the entire construction process—to Certificate of Occupancy. 

•  List of Projects under my Supervision or Design: (In New York State & Long Island): Hempstead Schools, Valley Stream Schools, William Floyd Schools, Glen Cove Schools, Locust Valley Schools, Commack Schools, Brentwood Schools, East Islip Schools, Stony Brook University – Asian American Center for Computer Associates & Architect P.H. Tuan, Mattituck Schools, North Rockland Schools, City of Buffalo Schools, Comescogue Schools.  (In New Jersey State): Henry Hudson Schools, Elizabeth Board of Education Schools, New Jersey School Construction Corporation - New Elizabeth Schools, Cherry Hill Township Public Library, Middletown Township Public Library.  All projects required technology design, project management or special client consultancy.

 

Project Manager – CBS Whitcom Technologies Inc. Islandia, New York (6/1999 – 11/1999): Consultant with overall telecommunications project management leadership, client liaison, managing and assisting telecom engineers/sub contractors for on-site construction involving technology infrastructure and PBX/ACD Phone System installations:

·               Major clients consisted of school districts in Long Island, New York participating in the federally funded E Rate program for new construction and financial institutions in Manhattan and Connecticut.   Telephone manufacturer’s representative/reseller of: Nortel-Norstar, Mitel, & Toshiba.  Core Responsibilities: Managed affiliations for lucrative construction projects between school districts, reviewed & interpreted architectural drawing designs for installation crews, budgets, technical documentation, supervised T1 service installations, district wide telco cutovers.

·               WAN connectivity of media retrieval broadcast systems, fiber backbone installations/MUXs, WAN/LAN/WLAN integration testing, network cabling, conducted telephone audits & consultancy, certified network data & fiber terminations with test scanner.

 

Operations & Implementations Manager - TeleNet Solutions/NCI Communications New York, New York (7/1996 - 6/1999): To provide in its entirety, corporate solutions and overviews of internal/external methodologies that produced effective project results.  Managing, all circuit cutover relations with Bell Atlantic operating agents and their clients.  Monitored, day-to-day operations of the company's telecom call center environment to the public.  TeleNet Solutions served as a single-point-of-contact for all major telecommunications needs in the industry, providing Bell Atlantic Digital Centrex Plus.

Ø       Tasks & Training: Overseeing all sales and provisioning aspects of over twelve regional account executives in New York City and Saratoga Springs.  Operations development of corporate policies and procedures, billing, project management, Technical Documentation, RFPs/RFQs proposals, accounting payroll solutions for AR/AP, appraisal reports for logistical implementation of CPE telecom sites, nurturing strategic alliances with distributors and clients towards cost saving methodologies.

Ø       Central Office Switching cutovers, coordination for client system programming and installation of; T1 Services, Channel Banks, Voice/Data Premise Wiring, Marketing Frame Relay, PRIs and ISDN circuits.  Phone System upgrades for Nortel Meridian/Norstar, Lucent and Mitel PBXs.  Corporate governorship changed in a buyout and my services were retained under NCI Communications, Inc.  (Leveraged Buy Out of TeleNet Solutions - 9/1998 continued below)

Telecommunications Consultant Engineer - TeleNet Solutions, LLC New York, New York: Full time consultancy and technical apprentice operating in citywide and Long Island business locations.  Consultation included training clients on their Centrex Service with their phones or programming: fax machines, phone switches and credit cards readers.

Ø       Installed premise cabling, voice mail programming for Nortel Systems, service calls-trouble shooting, and contract agreements.  TeleNet Solutions prepared sales orders and logistics support for NYNEX Services through a sub agent, U.S. Telecenters.  I was selected for corporate promotion as Manager of Operations.

 

Industrial Requisitions Technology Manager - Praxair Technologies, Inc. Tonawanda, New York (1/1994 - 6/1996): Contract assignment for the Oil & Gas Advanced Process Controls & Engineering Division for global operations.

·               My requisitioning duties supported four engineering groups in a wide range of services: Construction of Advanced Control Technology/Control Systems Retrofits/Capital Projects & Product Metering.  Core responsibilities involved mission critical support to project engineers globally and domestically to construct industrial gas plants.

·               Tasks comprised, creating and appropriating AutoCAD drawings, requisitioning field equipment, computer remote room systems for ultra high purity gas plants.  Maintained--quality assurance of documentation, contracts and files that adhered to ISO 9000 Standards for corporate audits & procurement.

·               Coordinated with engineers for off-site plant shutdown procedures.  Praxair's client base included domestic agencies such as the NASA Space Center, Intel Corporation, IBM, and various oil refiners like Exxon, while serving countries such as China, South Korea, Spain, Mexico and Brazil--providing cryogenic and non-cryogenic industry leading technologies.

 

OEM Tactical Marketing Technology Administration Manager - IBM Burlington, Vermont (6/1993 - 1/1994): W2 Contract to support VP and C Level Executives within the OEM Tactical Marketing global division:

·               Produced, technical specifications, marketing campaigns, ISO audits & archiving, scheduling international travel, procurement, budgeting, finance reports, AP/AR accounting, intra-network communications, email, meetings, global conferences, database entry and key coding.

·               This technological arena of operations was during the time of the Apple Power PC 601 Chip's entrance into the IBM compatible operating system computing world, with major players such as Intel, Digital Equipment Corporation, HP and other global technology entities.

 

Educational & Leadership Experience:

Ø       College: San Antonio College - AT&T Technical Support Representative Tier II Telecom Certificate (5/2010)

Ø       Norwich University the Military College of Vermont – (1994, B.A. History); Military College Training: Four years of Army Reserve Officer Training Corps, 2nd Lieutenant in the Corps of Cadets, participated in the Mountain Cold Weather Training Group and Norwich Army Ranger Platoon.  Norwich University is the birthplace of ROTC since 1819, it is the oldest private military college in the country.

Ø       Professional Awards/Memberships: Who's Who of Information & Technology Historical Society 2001, Hubbell Certified Installer 2001, International Poet's Society Silver Award Published 2002.  PMI PMP PMBOK training via Thomson NETg Online (2006), MS Project Training Certificate (2008), AIA Construction Administration Certificate 2000.

Ø        Current Professional Goals: PMP/RMP, RCDD, CCVP & LEED Green Certification goals by 4th Quarter 2015.

 

Computer/Network, Telecom & Software Skills:

(Since 1993)

Ø       Proficient with IBM & Apple computers, Lotus 123 & Notes, WordPerfect, Microsoft Office 2003XP Professional/VISTA, AutoCAD 13-2003-2007, MS Project 2003, Visio 2003, Dunn & Brad Street Accounting Software.

Ø       Windows NT, familiar with Windows 2000 Servers, Telecom: Lattis Pro 3.0 for T1 service/pricing mileage estimates.

Ø       Technical Specification Writer, Bell Atlantic/Verizon order entry NSRS/GBS/LBS & Agent I Databases, Financial Data Circuit billing.

(2004 - 2007)

Ø       Computer Associates Niku 6.0 Project Management software/Clarity 7.5, Waterfall/SAP deployments, Remedy Work Requests, Groupwise, Samsung-Altronix Security Systems.

Ø       Nortel BCM 400 VoIP software.

Ø       Application training: Metlife International IT Application Run Book Policies, Advanced Database Management.

Ø       Sametime Meeting, Lotus Notes 6.5/IM.

Ø       Cisco Netformx DesignXpert Enterprise discovery software for Cisco

(2008 - 2015)

Ø       COMP/TIA A+ Hardware/OS preparation & HP 5^th Generation server/storage hardware maintenance training in a Data Center environment via InSource America program, RCDD BICSI Standards, ITIL Standards, Crestron A/V, Video AIPHONE AX Series Intercom A/V Systems.

Ø       Application/platform SDLC experience with: .NET, Vitria & BPMS, Zoom, Boost, OOL, OV, VOD Db, SQL, BEA WebLogic v.8, Oracle, XML, MS SQL & Sun Solaris environments.

Ø       Call Center VoIP integration of Call Center - Symitar Episys, Avaya Call Center System Metrics.

Ø       CRM AMDOCS 7.5.2, Clarify 13.1, Sharepoint, AT&T provisioning software & remote WAN/LANWLAN Alcatel 7550/7330 switch test systems, Custom Workflow Solution Software, Visio 2010, Sun-HP-Cisco Server Migrations, ECS+, HP Quality Center, Eclipse & IBM Websphere/Unix, MSOffice 365, Windows 8.1.

Ø       Sharepoint, Salesforce.13, Cisco Webex Conferencing & Clarizen Project Management software, VPMI.

Ø       Cisco v10.5 CUCM/Jabber enterprise customization, MS Project & Visio 2013.

Ø       Rackspace Wiki Confluence Project Reporting Application, Service Now, Evapt & Oracle BRM Dbs